Privacy Statement – Joykids Official

Privacy Statement

We hope you’re enjoying our site!

As an online webstore, we’ve prepared this policy to help you understand how we collect and use information, and what choices you have. We hope you’ll find this useful.



Section 1: Personal Information

When you sign up to our membership or place an order on our site, we collect your personal information as part of the transaction process. This information is but not limited to your name, billing address, email address and phone number.

When you browse our site, we automatically receive your computer’s Internet Protocol (IP) address that provides us information about your browser and and operating system.

With your prior consent, we may send you emails from time to time about our store, new products, promotions, and miscellaneous updates.

 

Section 2: Consent

You give us your consent to collect and use your personal information when you provide it to us to complete a transaction, verify your payment method, place an order, arrange for a delivery, or return a purchase. We will only use this information for that specific reason and intention only.

You may withdraw your consent at any time by contacting our customer service team at:
+60 16-263 7743 (Mon-Fri, 8AM-5PM)
hello.joykids@gmail.com

DISCLOSURE: We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service.

 

Section 3: Shopify

Our webstore is hosted on Shopify Inc. They provide us an online e-commerce platform that allows us to sell our products and services to you. Your data will be stored on a secure server behind firewall through Shopify’s data storage, database and the general Shopify application.

Payment:- if you choose a direct payment gateway to complete your transaction, Shopify will store data. This data will be encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your data will only be stored until your transaction is complete, after which it will be automatically deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. For further insight, you may want to read Shopify’s Terms of Service or Privacy Statement.

Section 4: Third-Party Services

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our webstore or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Third-party links:- when you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

Section 5: Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using 128-bit SSL (Secure Sockets Layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.

 

Section 6: Age Of Consent

By using this site, you represent that you are over 18 years of age.

 

Section 7: Changes To This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

Questions and Further Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our customer service team at:
+60 16-263 7743 (Mon-Fri, 8AM-5PM)
hello.joykids@gmail.com

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